High-Level Virtual Support You Can Rely On

ABOUT ME

I help busy professionals and companies run smoothly behind the scenes.

From CEO-level support to digital content and customer service, I bring structure, clarity, and consistency to your workflows.

I provide trusted, high level virtual support to busy executives and growing businesses who need things handled efficiently, accurately, and without the need for constant oversight. With over 15 years of experience across administration, operations, systems, and customer support, I bring a calm, organised, and highly reliable approach to every role I take on.

I’m known for exceptional attention to detail, strong problem-solving skills, and the ability to manage complex workloads while keeping everything running smoothly behind the scenes. I don’t just complete tasks. I take the time to understand how my clients work, anticipate their needs, and proactively identify opportunities to improve processes, systems, and workflows.

I take genuine ownership of my work and pride myself on being someone my clients can fully rely on. Whether it’s managing day-to-day operations, streamlining administrative processes, or providing consistent, high quality support, my goal is always to reduce pressure, save time, and create clarity. This allows my clients to focus on what matters most, confident that the details are being handled with care, discretion, and precision.

Support you can rely on

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Calm, organised, and under control

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Handled properly, every time.

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More time for what matters.

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Support you can rely on · Calm, organised, and under control · Handled properly, every time. · More time for what matters. ·

My services

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    Executive & Business Support

    Includes:

    Executive & management support

    Inbox management

    Communication management

    Scheduling / Diary management

    Reporting & document preparation

    Day-to-day admin and workflow management

    Data entry

    Best for: Executives and business owners who want trusted, proactive support.

    £950 / €1,100 / $1,250 per month

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    Customer Service / Client Management

    Includes:

    Handling customer enquiries

    Online order management (Wordpress/woo commerce)

    Using warehouse portals to manage all aspects of orders

    CRM updates

    Record management

    Issue resolution & follow-ups

    Professional client communication

    Best for: Businesses needing reliable, consistent customer care.

    £650 / €750 / $850 per month

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    Digital Content / Systems Support

    Includes:

    CRM & database management

    Social media support

    Blog and marketing content

    Wordpress site management and updating

    Design support (InDesign & Photoshop)

    Video editing

    Best for: Businesses needing ongoing digital and system support.

    £850 / €980 / $1,100 per month

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    All-Inclusive Monthly Retainer

    Includes all three packages, priority support, and flexible task allocation.

    £2,400 / €2,750 / $3,000 per month

Contact me

How My Retainers Work:

My retainers provide ongoing, senior level support on a monthly basis, with a defined workload tailored to your needs. I work proactively, take full ownership of tasks, and manage priorities independently so clients don’t need to micromanage. This approach offers consistency, flexibility, and trusted support without the uncertainty of hourly billing.

***All retainers are scoped to a defined monthly workload. Additional capacity or ad-hoc support is available by agreement.

  • "Sue is an outstanding asset in roles involving marketing, design, accounting, and business operations. She consistently manages competing priorities with ease, supports diverse teams effectively, and delivers high quality work with exceptional care and attention to detail. Her reliability, professionalism, and calm approach make her a trusted and valuable partner."

    Bry, Managing Broker

    USVI Real Estate

  • "Sue is a real pleasure to work with. She’s great at communicating and problem-solving. I truly believe she is an asset to any team, business, or task she is involved in."

    Faith, Software Developer

  • Sue Turner went “above and beyond” to help me out. She’s a real asset to the company. And with this review, my personal thank you to her.

    Customer, SKINS Compression

  • Special thanks to Sue who responded without delay and high professionalism. I will be definitely using Skins brand in the future Item

    Customer, SKINS Compression

  • “Sue Turner is the kind of professional every organization hopes to have—reliable, detail-oriented, and consistently committed to excellence. Her contributions were invaluable, and I recommend her without reservation.”

    Randy, Managing Director (2013-2023)

    Coldwell Banker Island Affiliates

Because the right support changes everything

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